Frequently asked questions

• Do I have to be present for cleaning services?

  No. Once you meet with your selected cleaning company and specify what you want them to do, you can simply entrust them with the keys and they will do all the work while you are absent. If you wish to be present, however, no cleaning company will object to that.

• How do I know I can trust the cleaning company with my keys?

  Before hiring a cleaning company, it is advisable to look for their references and recommendations.

• Do I need to prepare anything before the cleaning company arrives?

  We recommend you pick up your stuff before cleaning company arrives as some won’t even do the picking up and others will charge you for the simple task that you can do best. You should also turn off your alarm system and have any special valuables put away.