Labour lawyer consultation for dismissal case
- City (or suburb) where you need the service: Cape Town
- What are you looking for?: Consultation
- Are you an employer or an employee?: An employee
-
Price estimate:
R2500
I would like to formally raise my concerns regarding my recent dismissal from Teleperformance on the grounds of insubordination.
My concerns began with ongoing payroll issues that were not adequately addressed. I did not receive my payslips for June, July, and August on time, and all three payslips were only provided to me at a later stage. This made it difficult for me to verify the accuracy of my salary payments.
I was on approved leave from 26 June until 10 July. Upon returning to work, I noticed that my July salary did not align with my understanding of my basic salary, particularly considering that I had worked for approximately two weeks during that month. In August, I also observed a significant deduction reflected as unpaid leave. As I had leave days available, I was concerned about the deductions and sought clarification.
I raised these concerns with my Team Leader on several occasions. However, I was repeatedly informed that the salary calculations were accurate, and no further explanation or investigation was provided. Due to the lack of resolution, I escalated the matter to the Operations Manager. During this discussion, I felt that my concerns were not taken seriously and that the focus shifted to my attendance record and previous sick leave rather than addressing the payroll discrepancies I had raised.
As the unresolved salary issues were causing me significant stress and financial hardship, I expressed my frustration and stated that it was difficult for me to perform at my best while these concerns remained unresolved. Following this, a grievance alleging insubordination was initiated against me, and I was required to attend a disciplinary hearing.
During the hearing, both parties presented their statements. At the conclusion of the hearing, I was informed that feedback would be provided within 48 hours. However, I did not receive a response within that timeframe and only received feedback more than five days later, when I was informed that I had been found guilty of insubordination.
During the process, I was asked how important my job was to me if I were given a second chance. I explained that I am the primary breadwinner for my family, supporting my children as well as my mother in the Eastern Cape. I understood that the Director had referred the matter back to Operations Management for consideration regarding a second chance. Despite this, I was subsequently dismissed.
Following my dismissal, I received my final salary payment for September but once again did not receive a payslip. Furthermore, I have not received a full explanation or resolution regarding the salary discrepancies and deductions that initially led me to raise my concerns.
I respectfully request a full investigation into the payroll issues I reported, including the salary calculations, leave deductions, and the non-receipt of payslips, as well as a review of the circumstances surrounding my dismissal
