Thank you for your guidance with the GBA funeral policy claim. We truly appreciate your support and willingness to assist us during this time, even though we are not making use of your funeral services. Your help has meant a great deal to us.
Tiaan and his team at Mosaic in Scottburgh were prompt, extremely polite, professional, and very well informed about the entire process.
John, thank you for your heartfelt review and for taking the time to share your experience. Your kind words truly mean a lot to me and the team. It was a privilege to assist you and to take your mom into our care. I am grateful that you felt supported and comfortable with the way everything was handled, as we always aim to guide each person with dignity, respect, and clarity during such a difficult time. Please remember that you are always welcome to reach out if you ever need guidance, support, or simply someone to talk to. Wishing you strength and peace in the days ahead.
I truly struggle to find the right words to thank Mosaic Funeral Group and their remarkable team. Our family has used several funeral homes in the past, yet the compassion, patience and attention to detail we experienced with Mosaic was on an entirely different level. They arrived at our home within 30 minutes and immediately created a calm, supportive environment by sitting with us and answering every question with kindness and understanding. We were allowed to be present while they gently took my mom into their care, and the dignity and respect they showed her brought our family great comfort. Before leaving, they even offered us a final moment to say goodbye, a gesture that meant more than words can describe. Mosaic handled all the paperwork seamlessly, with everything completed and certified on the very same day. They also assisted with our funeral policy claims and guided us step by step through the arrangements without ever placing pressure on us to make rushed decisions. We were given the space to discuss matters with family before finalising anything, which we deeply appreciated. Every detail was thoughtfully arranged, including flowers, catering, the church and a wonderful minister. Today at the funeral, they arrived an hour early as promised and assisted with handing out leaflets, organising flowers and setting up photographs brought by family and friends, removing any stress we might have felt. We will forever be grateful
Yvonne, thank you for your incredibly kind words. We are truly honoured that you entrusted us to take your mom into our care and to assist you through such a difficult time. Your appreciation means more than you know, and we are grateful to have been able to walk alongside you and ensure everything was handled with dignity and care. Please remember that we are always here should you ever need guidance or support.
I couldn't have asked for better service. They were professional, super responsive and always punctual, giving great value for money. Friendly and really detail-oriented, flexible with our needs and clearly went above and beyond — excellent customer service and high-quality work throughout.
Dear Bernadette, Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to our family and team to know that you felt supported, respected, and well cared for throughout the process. We always strive to be responsive, attentive to detail, and flexible to each family’s needs, so your feedback is deeply appreciated. On behalf of everyone at Mosaic Funeral Group, thank you for trusting us during such an important time. Please remember that we are always here for you should you ever need any guidance or assistance in the future.
From the start to the end,they gave me peace of mind. They did everything for me, home affairs registration,helped me with claims and delivered the ashes to my house when I was ready.
Thank you, Ben, for your kind words and for trusting us during such a difficult time. It means a great deal to us to know that we could give you peace of mind and assist with the Home Affairs registration, claims, and the delivery of the ashes when you were ready. Please know that we are always here for you and your family should you ever need any guidance or assistance in the future.
Tiaan was absolutely amazing and assisted me and my mom throughout the entire process with tenderness and compassion. Their services come highly recommended, especially if guidance is required through the process. Tiaan took care of everything and I can't thank him enough for the support and his kindness.
Thank you so much for your heartfelt words. It truly means a lot to know that you and your mom felt supported, cared for, and guided during such a difficult time. Being able to walk alongside families with tenderness and compassion is something we take very seriously, and your kind recommendation is deeply appreciated. We are honoured to assist families not only locally, but throughout the KZN South Coast with cremation services, ensuring that each family receives the same level of personal care, guidance, and dignity during their journey. It was a privilege to assist you and your family, and please know that we are always here should you ever need support or advice in the future.
Absolutely excellent. Very professional. I cannot fault them. Thank you.
Thank you, Thandeka, for your kind feedback. We truly appreciate you taking the time to share your experience. At Mosaic Funeral Group, our focus is always on providing compassionate guidance and professional support to every family we serve. If you ever need assistance or want to learn more about our cremation or funeral services, you’re welcome to visit our website: https://www.mosaicfuneralhome.co.za
Absolutely the best cremation service provider
Thank you, John, for your generous review. We’re honoured that you consider us among the best cremation service providers. At Mosaic Funeral Group, we take great pride in offering dignified, professional and reliable cremation and funeral care to families across the South Coast. If you’d like to explore our full range of services, please visit our website: https://www.mosaicfuneralhome.co.za.
Thank you, Fikile, for taking the time to leave a review. We truly appreciate your kind feedback and are grateful that we could be there to support you and your family. Please remember that we are always here if you ever need any guidance or assistance in the future.
About: Mosaic Funeral Group is a Family Owned and Operated Funeral Home that provides Professional cremation services across Amanzimtoti, Scottburgh, Umkomaas, Pennington, Hibberdene, Port Shepstone, Margate, Durban and Bluff. Mosaic Funeral Group offers direct cremations, attended cremations, memorial services, traditional services, repatriation, embalming and private mortuary care.
Hi there, this is just a query as I'm trying to prepare myself for the worst outcome if my mother's operation isn't a success. I'm wanting to know what a direct cremation would cost with no funeral or any family members or service, just the cremation? I / my mother doesn't have a funeral cover/policy in place. Also can I choose / buy my own urn for her? How long does the process take? Thank you.
The venue will be my house and the hall at Clare estate crematorium
Good evening My mom 93 years of age has entered the final stage her request was a dignified simple funeral I.e. cremation. What is your basic package etc funeral will be on a Saturday, do you have a timeline. Cremation will be private
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