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Phone system services

How much does Phone system service cost?

  • R150 – R500/user/month
    Hosted PBX
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Below are the informative prices of Phone system services. We've also examined what the quoted prices usually include and which factors affect the final price.


On-Premises PBX

  • R10,000 – R50,000

On-premises PBX is a traditional phone system where the hardware is installed on the business premises. Suitable for businesses with specific security or customization needs. Some factors that can influence the price: initial hardware and installation costs, maintenance and upgrade expenses, and scale of the system (number of lines and extensions). The cost of None On-Premises PBX typically runs from R10,000 to R50,000, averaging at R25,000.

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VoIP services

  • R100 – R400/user/month

Voice Over Internet Protocol (VoIP) is a technology that allows voice calls to be made using a broadband internet connection instead of a regular phone line. VoIP services can be used via computers, VoIP phones, or traditional phones with adapters. The pride depends on internet connection quality, the number of users, and any additional features you want (e.g., video conferencing, messaging). On average, expect to be charged between R100/user/month and R400/user/month for VoIP service.

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Hosted PBX

  • R150 – R500/user/month

Hosted PBX is a cloud-based phone system that allows businesses to manage their communication needs without the need for physical hardware on-site. Users can access the system via the internet. The price is dependent on a number of factors, such as: number of users, features included (e.g., voicemail, call forwarding, auto-attendant), and provider's pricing model. For a Hosted PBX, expect to pay between R150/user/month and R500/user/month.

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Landline services

  • R100 – R300/line/month

Traditional telephone services provided via physical telephone lines. Suitable for businesses requiring reliable and straightforward communication solutions. Some of the const influencing factors are: number of lines, call volume and long-distance charges, service provider rates. The average cost of Landline service is R200/line/month, or typically between R100/line/month and R300/line/month.

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Virtual phone systems

  • R200 – R600/user/month

A phone system that uses a combination of internet-based and traditional phone services, often including features like virtual receptionists, voicemail, and call forwarding to mobile phones. The price depends on several factors, such as the number of users, features and integrations, and region. The average cost is usually R400/user/month.

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Recent jobs for Phone system service

Install on-premise PBX for over 50 phones

  • City (or suburb) where you need the service: Mmabatho Unit 12, Mmabatho
  • Number of phones to be installed: Over 50
  • Type of phone system: On-premise PBX
  • Price estimate: R75,000

Good phones

Hosted PBX setup for 3 mobile extensions with 500-minute bundle

  • City (or suburb) where you need the service: Milnerton, Cape Town
  • Number of phones to be installed: 1-4
  • Type of phone system: Hosted/Virtual PBX
  • Price estimate: R4500

The phone system in my wife's small business needs an upgrade to newer technology. I have the following information with needs - * 3x extensions that need to be replaced with a sip client on their mobile devices * These extensions and voice minutes must be bundled together at a fixed cost per month. Bundle must be for mins * I would like a 2 to 1 call concurrency ratio * Need 3x numbers ported * We have 20mb/10mb fibre link * Need some sort of SLA in case there's a problem * I would prefer a month to month solution