Booked Mrendy Plumbing for a new install and they were on the dot. The crew showed up right on time, greeted me with a smile, and got straight to work. Every question I had was answered in minutes, super quick replies. The job was done neatly and the final bill felt totally fair, no hidden extras. Honestly cant fault them, customer care was top-notch.
Got in did a very good job and did a follow up to see if i was happy. excellent service. Everything was done well.
Incorrect part was replaced. Had to come out a few times to rectify the matter. With additional costs.
The guys that came to my guesthouse should be arrested. To change an element in the geyser costs R301.00 at Plumblink their bill to empty my geyser to below the element and replace it in the slot R4 000,00. I would rather get a registered plumber. Word of mouth from the Plumbing association in Pretoria. They did not even have a leak detector so I do not know why they even responded to the request in the first place.
1. The customer was telling us what to do for the first hour until I asked her to allow us to check and fix the problem. 2. She was convinced that her geyser is fine and there was leak that's why she wasn't getting hot water which was no true. We checked and there was no leak but geyser was not heating the water, then we found out that the element was dead but she refused saying Kwikot came and checked they said it's fine. We said we will buy one if that's not not problem we will take it and she won't pay a cent towards that plus that if we can't fix the problem she won't have to pay us a cent. 3. We went to buy the element and changed it and then geyser started working and the water became hot, problem solved after approximately 2 hours. 4. The customer said she has another job at different location, my team and I drove there to fix two toilets by the time we were done at second location it was around 13:40 from 8 o'clock. We had to cancel other jobs for this second job. 5. The invoice including materials was little below R4000 she refused to pay, she only paid R400 for a new element, R550 for Call Out fee then R450 for which is R1400.00 6. My company is registered with Construction Industry Development Board. 7. We went found the problem and fixed it. I must say that something is wrong with the customer.
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They went over and beyond to resolve the problem! Excellent service would gladly recommend them.
About: Mrendy Plumbing and Constructions is a dedicated team striving to bring growth and build abetter Africa, and assist our clients reach their dreams. We are committed to building long term relationship with clients and partners founded on integrity, remarkable performance and value orientated services. Vision Statement: Mrendy PC is a dedicated team striving to bring growth and build abetter Africa, and assist our client's reach their dreams.
Toilet pipes blocked when flushing and does not go out. It is not going into the septic tank. There is a blockage that needs to be detected.
I don't know where the leak is, but it seems as if there is leak because my water bill is high. Within a short space of time meter reading states that I am using a lot of water. Inside the house I don't see any leak even outside.
New lt geyser to be supplied and installed on the wall. The total cost to includes piping too.
The geyser temperature is too hot, I need it turned down