Top 7 reasons to upgrade to VoIP phone systems
Explore the top 7 reasons to upgrade to VoIP phone systems in South Africa, from cost savings and global connectivity to resilience during load shedding and advanced features.
Top 20 Voice over IP Pros Arcadia, 2025
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Frequently asked questions
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Are VoIP phone systems secure?
Yes, VoIP phone systems can be secure if proper security measures are implemented. These measures include encryption, firewalls, secure VoIP protocols, and regular software updates. Choosing a reputable VoIP service provider that prioritizes security and offers features like secure voice transmission and robust authentication methods is crucial to protecting your communications.
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Can I use a VoIP system with my existing phone hardware?
Yes, many VoIP systems are compatible with existing phone hardware through the use of analog telephone adapters (ATAs). ATAs allow traditional analog phones to connect to a VoIP network. Additionally, many VoIP providers offer IP phones specifically designed for VoIP use, which can provide enhanced features and better performance.
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What features are typically included in a VoIP phone system?
VoIP phone systems typically include a wide range of features that enhance communication and productivity. Common features include call forwarding, voicemail-to-email, auto-attendant, call recording, conference calling, video conferencing, and integration with other business applications such as CRM systems. The availability of specific features may vary by provider, so it's important to check what is included in the service package.
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What internet speed do I need for a VoIP system to work effectively?
For a VoIP system to work effectively, a stable and high-speed internet connection is essential. A minimum upload and download speed of 100 kbps per concurrent call is generally recommended. However, for optimal performance, especially in a business setting with multiple simultaneous calls, a faster and more reliable connection, such as fiber-optic internet, is preferable.
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